SHIPPING POLICY – TRENDYBINA
EFFECTIVE DATE: MARCH 6, 2025
At TRENDYBINA, we are dedicated to delivering your dietary supplements in a timely and safe manner. This Shipping Policy outlines our shipping procedures, delivery times, shipping fees, and other important details regarding the shipment of your order. By placing an order with TRENDYBINA, you agree to the terms outlined in this policy.
1. SHIPPING DESTINATIONS
✔ TRENDYBINA currently offers domestic shipping within the United States and international shipping to select countries.
✔ International shipping availability may vary based on the destination and product restrictions.
✔ Remote areas may experience longer delivery times or have limited shipping options.
🚨 Important: If we are unable to ship to your location, we will notify you and issue a full refund.
2. SHIPPING OPTIONS & DELIVERY TIMES
We offer various shipping options to suit your needs:
2.1 Domestic Shipping (United States)
✔ Standard Shipping: 3-7 business days
✔ Express Shipping: 1-3 business days
2.2 International Shipping
✔ Delivery times for international orders typically range from 7-20 business days, depending on the destination and customs processing.
🚨 Important: Delivery times are estimates and may vary due to weather conditions, shipping carrier delays, or customs clearance.
3. SHIPPING FEES
✔ Shipping costs are calculated based on the destination, weight, and selected shipping method at checkout.
✔ Orders over a certain amount may qualify for free shipping (domestic only, if applicable).
✔ International customers are responsible for customs duties, import taxes, and other fees imposed by their country.
🚨 Important: Customs fees are not included in the price of the product or the shipping fees, and they are the responsibility of the customer.
4. ORDER PROCESSING TIME
✔ Orders are processed within 1-2 business days (excluding weekends and holidays).
✔ During peak shopping periods (such as holidays or promotions), order processing may take up to 3 business days.
✔ Once your order is processed, you will receive a tracking number via email.
🚨 Important: Custom or pre-order items may require additional time for processing. You will be notified in case of any delays.
5. ORDER TRACKING
✔ After your order has been shipped, you will receive an email with tracking information.
✔ You can track your order directly via the carrier’s website using the provided tracking number.
✔ If your tracking number is not working, please allow 24-48 hours for the carrier’s system to update before contacting us.
🚨 Important: TRENDYBINA is not responsible for any tracking errors or delays caused by the shipping carrier.
6. FAILED DELIVERIES & INCORRECT ADDRESSES
✔ Customers are responsible for providing accurate shipping information during checkout.
✔ If a package is returned due to an incorrect address, the customer will be responsible for return shipping costs and any fees associated with reshipping the order.
✔ If your delivery is marked as delivered but not received, please check with neighbors, household members, or your local post office for more information.
🚨 Important: TRENDYBINA is not responsible for lost or stolen packages once they are marked as delivered by the carrier.
7. DAMAGED, LOST, OR DELAYED SHIPMENTS
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of receiving your order:
✔ Provide your order number
✔ Describe the issue
✔ Include photos (if applicable)
We will investigate the issue and, if necessary, provide a replacement or refund for the order.
🚨 Important: Shipping carriers may require time to process claims before refunds or replacements can be issued.
8. CUSTOMS, DUTIES, AND INTERNATIONAL TAXES
✔ International customers are responsible for any customs duties, import taxes, or other fees imposed by their country.
✔ TRENDYBINA has no control over customs policies or delays caused by customs processing.
✔ These fees are not included in the product price or shipping charges and are the responsibility of the customer.
🚨 Important: If customs fees are not paid by the recipient, the package may be returned or discarded. TRENDYBINA will not issue a refund in these cases.
9. REFUSED & RETURNED SHIPMENTS
✔ If you refuse a package at delivery, you will be responsible for the return shipping cost.
✔ If a package is returned due to failed delivery attempts, shipping fees are non-refundable.
🚨 Important: TRENDYBINA is not responsible for packages that cannot be delivered due to incorrect addresses or failure to collect packages from customs.
10. CHANGES TO THIS SHIPPING POLICY
TRENDYBINA reserves the right to update or modify this Shipping Policy at any time.
✔ Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated terms.
11. CONTACT INFORMATION
For shipping inquiries or assistance, please contact us:
📍 Address: 6040 Siskiyou Blvd, Grenada, California
📞 Phone: (530) 436-8014
📧 Email: info@trendybina.com
🌍 Website: trendybina.com