Shipping Policy – Effective January 7, 2025

Trendybina is committed to providing timely and efficient shipping for all our customers. Our Shipping Policy outlines the terms, conditions, and processes regarding the shipping of orders placed through our website trendybina.com.

1. Shipping Methods

At Trendybina, we offer a range of shipping methods to suit our customers’ needs:

  • Standard Shipping: Available for all domestic and international orders. Delivery typically takes 5-7 business days for U.S. orders, with international shipping times varying based on the destination.
  • Expedited Shipping: Faster shipping options are available for domestic orders. Expedited orders are typically delivered within 2-3 business days.
  • International Shipping: We ship to select countries. Delivery times for international orders may take up to 14-21 business days, depending on customs processing and the destination country.

2. Shipping Costs

Shipping fees are calculated based on the size, weight, and destination of your order. These fees will be clearly displayed during the checkout process before you complete your purchase. In addition, we may offer free shipping promotions from time to time, which will be indicated on the website or during checkout.

3. Order Processing Time

  • Processing Time: Once your order is placed and payment is successfully processed, it will be prepared for shipping. Orders are typically processed within 1-2 business days, excluding weekends and holidays.
  • Delayed Orders: In the event of any delays in processing your order, we will notify you via email to inform you of the expected shipping timeline.

4. Delivery Timeframes

  • Domestic Shipping: Orders within the U.S. are generally delivered within 5-7 business days via standard shipping and 2-3 business days with expedited shipping.
  • International Shipping: Delivery times for international orders vary depending on the shipping carrier, customs processing, and the destination country. Typical international shipping times range from 7-21 business days.

5. Shipping Restrictions

  • International Restrictions: Some countries may have import restrictions or customs duties and taxes that affect your order. Trendybina is not responsible for these charges, which are the responsibility of the customer.
  • P.O. Box Shipping: Orders shipped to P.O. Boxes may experience delays. Please ensure that a physical address is provided for faster delivery.

6. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment via the carrier’s website. If you experience any issues with tracking your order, please contact our customer service team.

7. Order Changes

Once your order is processed and shipped, changes cannot be made. Please ensure that your shipping address is accurate before completing your purchase. If you need to update your shipping information, please contact us immediately at info@trendybina.com.

8. Shipping Errors or Damages

  • Incorrect Address: If an order is returned due to an incorrect or insufficient shipping address provided by the customer, the customer is responsible for reshipping fees. Please double-check your address at checkout.
  • Damaged Goods: If you receive a damaged item, please contact us within 7 days of receiving your order. We will guide you through the process of returning the damaged item and arranging a replacement or refund.

9. Delivery Issues

  • Lost Shipments: If your order is marked as delivered but you did not receive it, please check with your local carrier or shipping provider. If the issue persists, contact Trendybina customer service. We will investigate and offer assistance.
  • Delayed Shipments: Occasionally, shipping carriers may experience delays due to weather, strikes, or other circumstances beyond our control. Trendybina will notify you of any significant delays.

10. Contact Information

For any questions related to shipping, please contact us: