At Trendybina, we strive to provide a secure, efficient, and easy payment process for our customers. Our Payment Policy outlines the terms, conditions, and options for processing payments for purchases made on our website, trendybina.com. By placing an order with us, you agree to the following terms related to payment.

 

1. Overview of Payment Methods

Trendybina offers a variety of payment options for customers to ensure convenience and flexibility when making purchases. These options include:

 

Credit and Debit Cards: We accept payments via Visa, MasterCard, American Express, Discover, and other major credit and debit cards.

PayPal: Customers can choose to pay using PayPal, a secure online payment platform that allows for direct bank transfers or credit card payments.

Other Payment Methods: Occasionally, we may offer additional payment methods, such as Apple Pay, Google Pay, and other digital wallets, based on the user’s location or promotions.

Note: Payment options are subject to availability and may change based on regional preferences and new payment technologies.

 

2. Currency and Pricing

Currency: All transactions on Trendybina are processed in USD (U.S. Dollars).

Pricing: All product prices displayed on our website are inclusive of applicable taxes, where required, and exclusive of shipping fees. The final price you pay will be shown during the checkout process before you complete your order.

Price Changes: Trendybina reserves the right to change product prices without prior notice. However, any price changes will not affect orders that have already been confirmed and processed.

3. Payment Authorization

Authorization: When you place an order on Trendybina, you will be asked to provide your payment information at checkout. By submitting this information, you authorize Trendybina to process the payment for your order.

Transaction Security: Payment processing is done via secure third-party services, ensuring that your payment details are protected. Trendybina does not store or have access to sensitive payment information such as credit card numbers.

Pre-Authorization: For certain orders, we may place a hold on your payment before your order is processed. This is done to ensure that the funds are available for the transaction.

4. Billing Information

Accurate Billing Information: When placing an order, it is essential that you provide accurate and complete billing information, including your name, address, contact details, and payment method.

Verification Process: In some cases, we may request additional verification to ensure that the billing information provided matches the information with your payment provider. This is for security purposes to prevent fraudulent transactions.

5. Payment Processing

Order Confirmation: Once payment is processed successfully, you will receive an order confirmation email, confirming that your payment was received and that your order is being prepared.

Payment Declines: If your payment is declined, you will receive an error message during checkout, and you will be asked to provide an alternative payment method. It is important to ensure that your payment method has sufficient funds and that all details are correctly entered.

Payment Errors: In the rare event that we encounter an error with your payment, we will contact you via email to resolve the issue. Your order will not be processed until payment is successfully completed.

6. Fraud Prevention and Security

Trendybina takes fraud prevention seriously and implements strict measures to detect and prevent fraudulent transactions. All orders are subject to verification, and we may cancel or delay an order if we suspect any fraudulent activity. If we need to verify the authenticity of your payment, we may request additional documentation or cancel the order if the issue cannot be resolved.

 

7. Order Cancellations and Refunds

Cancellations: Once your order is confirmed, it is processed immediately. If you wish to cancel your order, please contact us at info@trendybina.com as soon as possible. If the order has not yet been shipped, we will attempt to cancel it. However, if it has already been processed or shipped, we cannot cancel the order.

Refunds: If your payment is successfully processed, but the order is canceled or returned, you will be refunded in the original payment method. Refunds may take 5–7 business days to reflect in your account, depending on your bank or payment provider’s processing times.

8. Payment Disputes

If you have any concerns or disputes regarding the payment for your order, please contact our customer service team at info@trendybina.com. We will work with you to resolve the issue promptly and efficiently. In the case of unauthorized charges or disputes, we may require documentation or further verification before processing your claim.

 

9. Contact Information

For any questions regarding our Payment Policy or inquiries about your order, please contact us:

 

Street Address: 6040 Siskiyou Blvd, Grenada, California

Phone Number: (530) 436-8014

Email: info@trendybina.com

Website: trendybina.com