At Trendybina, we are committed to providing our customers with the best products and services. This Sales Policy outlines the terms and conditions under which we sell products on our website, trendybina.com. By placing an order with us, you agree to the following sales terms.

 

1. General Information

1.1 Company Information

Trendybina is a leading provider of high-quality beauty and skincare products. We operate online through our website, trendybina.com, offering a wide range of beauty, skincare, and wellness products.

 

Street Address: 6040 Siskiyou Blvd, Grenada, California

Phone Number: (530) 436-8014

Email: info@trendybina.com

Website: trendybina.com

1.2 Sales Territory

We sell and ship products within the United States and to selected international locations. Shipping fees, delivery times, and availability of products may vary depending on the destination.

 

2. Product Information and Availability

2.1 Product Descriptions

We strive to provide accurate and up-to-date product descriptions, images, and specifications on our website. However, we cannot guarantee that all descriptions are error-free. Product colors, packaging, and other details may vary from what is depicted on our website due to lighting conditions or monitor settings.

 

2.2 Availability of Products

Products on Trendybina.com are subject to availability. If an item is out of stock after you place your order, we will notify you as soon as possible and offer you alternatives, a backorder option, or a full refund.

 

2.3 Pricing

All prices listed on our website are in USD and are exclusive of taxes and shipping charges. Taxes will be calculated at checkout based on your shipping address, and shipping charges will be added before finalizing the purchase. Trendybina reserves the right to change prices without notice, but changes will not affect orders that have already been processed.

 

3. Ordering and Payment

3.1 How to Place an Order

To place an order on Trendybina.com, simply browse our website, select the products you wish to purchase, and add them to your shopping cart. After reviewing your order, proceed to checkout to provide your shipping information and select a payment method. You can pay using credit/debit cards (Visa, MasterCard, American Express, etc.) or other payment methods offered on the site.

 

3.2 Order Confirmation

Once you complete the checkout process and your payment is successfully processed, you will receive an order confirmation email. This confirms that we have received your order. However, this does not mean your order has been shipped yet. You will receive another email with shipping details once your order has been dispatched.

 

3.3 Order Modifications

Once an order is placed, it is processed immediately. If you need to modify your order, please contact us as soon as possible at info@trendybina.com. We will do our best to accommodate changes; however, once an order has been processed and shipped, changes cannot be made.

 

4. Shipping and Delivery

4.1 Shipping Methods and Costs

We offer a variety of shipping methods, including standard and expedited options. Shipping fees are calculated at checkout based on the shipping address and chosen method. Free shipping promotions may apply under certain conditions and will be indicated at checkout.

 

4.2 Shipping Times

Delivery times depend on your location and the shipping method you choose. Orders within the United States typically arrive within 5-7 business days for standard shipping, while international orders may take 7-21 business days depending on the destination.

 

4.3 Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to check the status of your order on the carrier’s website.

 

4.4 Shipping Delays

While we make every effort to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, or other factors beyond our control. If your order is delayed, please contact our customer service team for assistance.

 

5. Returns and Refunds

5.1 Return Policy

We offer a 30-day return policy for most products. To be eligible for a return, items must be unused, unopened, and in their original packaging. Some products, such as personal care items, may be non-returnable for hygiene reasons.

 

5.2 How to Return an Item

To initiate a return, please contact our customer service team at info@trendybina.com within 30 days of receiving your order. We will provide you with instructions for returning the product, including return shipping information.

 

5.3 Refunds

Once we receive the returned product, we will process your refund to the original payment method. Refunds may take 5-7 business days to appear on your account depending on your payment provider.

 

5.4 Return Shipping Costs

Return shipping is the responsibility of the customer unless the product is defective or was sent in error. In such cases, Trendybina will cover the return shipping cost.

 

6. Customer Support

If you have any questions or need assistance with your order, please feel free to contact our customer service team. We are here to help you with product recommendations, shipping inquiries, or any other concerns.

 

Street Address: 6040 Siskiyou Blvd, Grenada, California

Phone Number: (530) 436-8014

Email: info@trendybina.com