SALES POLICY – TRENDYBINA

EFFECTIVE DATE: MARCH 6, 2025

At TRENDYBINA, we are dedicated to providing you with high-quality dietary supplements that support your health and wellness goals. Our Sales Policy outlines the terms and conditions for purchasing products from us, including ordering, payment, shipping, returns, and more. By placing an order with TRENDYBINA, you agree to the terms stated in this policy.

1. ORDERING PROCESS

To place an order on TRENDYBINA, please follow these simple steps:

✔ Step 1: Browse our website and select the desired products.
✔ Step 2: Add your selected items to the shopping cart.
✔ Step 3: Review your order to ensure the correct products, quantities, and sizes are selected.
✔ Step 4: Proceed to checkout by entering your billing and shipping information.
✔ Step 5: Choose your preferred payment method and confirm the order.
✔ Step 6: You will receive an email confirmation with your order details once the transaction is complete.

🚨 Important: Please review your order carefully before submitting it, as changes cannot be made once the order is confirmed.

2. PAYMENT METHODS

We accept a range of secure payment options to make your shopping experience convenient:

✔ Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
✔ PayPal – Secure payment option with buyer protection.
✔ Apple Pay & Google Pay – Quick and secure mobile payment methods.
✔ Buy Now, Pay Later Services (subject to third-party provider approval).

🚨 Important: All transactions are processed securely via third-party payment providers. TRENDYBINA does not store or have access to your full payment details.

3. ORDER PROCESSING TIME

✔ Orders are processed within 1-2 business days (excluding weekends and holidays).
✔ During peak shopping periods, processing times may take up to 3 business days.
✔ Once your order is processed, you will receive a tracking number via email.

🚨 Important: Custom or pre-order items may require additional time for processing. If there are any delays, we will notify you via email.

4. SHIPPING & DELIVERY

We offer several shipping options to ensure your order arrives promptly:

4.1 Domestic Shipping (United States)

✔ Standard Shipping: 3-7 business days
✔ Express Shipping: 1-3 business days

4.2 International Shipping

✔ International orders typically arrive within 7-20 business days, depending on destination and customs processing.

🚨 Important: Delivery times are estimates and may vary due to external factors like weather, shipping carrier delays, or customs procedures.

5. SHIPPING FEES

✔ Shipping costs are calculated based on the destination, weight, and shipping method selected at checkout.
✔ Orders over a certain amount may qualify for free shipping (domestic only).
✔ International customers are responsible for customs duties, taxes, and other fees imposed by their country.

🚨 Important: Customs fees are not included in the product price or shipping costs, and are the responsibility of the customer.

6. RETURNS & EXCHANGES

We want you to be completely satisfied with your purchase. If for any reason you’re not, we offer returns and exchanges under certain conditions:

✔ Returns are accepted within 30 days from the purchase date.
✔ Exchanges are accepted for damaged, defective, or incorrect items.
✔ Refunds are issued to the original payment method within 7-10 business days after we receive and inspect the returned item.

🚨 Important: Opened or used products, or products marked as final sale cannot be returned for hygiene and safety reasons. Please refer to our Return & Exchange Policy for detailed instructions.

7. ORDER CANCELLATIONS & MODIFICATIONS

✔ Orders can be canceled or modified within 12 hours of placement if the order has not been processed.
✔ Once the order is processed or shipped, it cannot be modified or canceled.

🚨 Important: If you wish to cancel or modify your order, please contact us immediately at info@trendybina.com.

8. PRODUCT AVAILABILITY

✔ We make every effort to ensure our products are in stock and available for purchase.
✔ If a product becomes out of stock after your order is placed, we will notify you and provide options for a replacement product or issue a full refund.

🚨 Important: Some limited edition or promotional items may not be restocked once sold out.

9. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order:

✔ Provide your order number
✔ Describe the issue and include photos of the damaged or incorrect item
✔ Our team will offer a replacement or refund once the issue is confirmed.

🚨 Important: Claims for damaged or incorrect items must be made within 7 days of receipt of the package.

10. WARRANTY & PRODUCT AUTHENTICITY

✔ All products sold by TRENDYBINA are 100% authentic and sourced from reputable brands.
✔ We do not sell counterfeit or expired products.
✔ Some products may come with manufacturer warranties, which will be clearly indicated in the product description.

🚨 Important: For warranty claims, please contact the manufacturer directly.

11. PROMOTIONS & DISCOUNTS

✔ From time to time, TRENDYBINA may offer discounts, promotions, or coupon codes.
✔ Promo codes must be entered at checkout and cannot be applied after the order has been placed.
✔ Discounts cannot be combined unless explicitly stated.

🚨 Important: TRENDYBINA does not honor coupon codes from unauthorized third-party websites.

12. CHANGES TO THIS SALES POLICY

TRENDYBINA reserves the right to update or modify this Sales Policy at any time.
✔ Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated terms.

13. CONTACT INFORMATION

For any questions, concerns, or assistance with your order, please contact us:

📍 Address: 6040 Siskiyou Blvd, Grenada, California
📞 Phone: (530) 436-8014
📧 Email: info@trendybina.com
🌍 Website: trendybina.com